About Lavu Official
A brand with a story that was my idea and now after trails and tribulations I have brought my dream to life.
A story inspired by setbacks and lessons, I took over a year designing unique shirts that tell an experience every piece is a unique piece that’s limited cause who wants to look the same.
With heart and soul.
Frequently Asked Questions
How do I determine my size?
Every product page at Lavu Official includes a detailed size chart. Simply measure your bust, waist, and hips, and compare them to the chart to find your perfect fit.
What is your return policy?
We want you to be 100% satisfied with your purchase. Please visit our Return Policy page for all the details on how to return or exchange your items easily.
How long does delivery take?
We deliver orders within up to 5 business days within Europe. For other regions, delivery times may vary. Check your location during checkout for accurate estimates.
Do you ship internationally?
Absolutely! Lavu Official offers worldwide shipping. Fees and delivery times are calculated at checkout based on your location.
Can I change or cancel my order?
You can request changes or cancellations within 12 hours of placing your order. However, if your order has already been shipped, changes may not be possible. Contact us as soon as possible for assistance.
How can I track my order?
You can track your order using the tracking link provided in your confirmation email. Alternatively, visit our Order Tracking page for updates.
What should I do if I receive a defective or incorrect product?
If you experience any issues, please get in touch with us via our Contact Page. Provide your order number and a photo of the issue, and we’ll resolve it quickly.
What payment methods do you accept?
We accept a variety of payment methods, including credit cards, Klarna, iDEAL, PayPal and other secure payment options. Full details are available at checkout.
Do you offer discounts or promo codes?
Yes, we do! Subscribe to the Lavu Official Newsletter to stay updated on exclusive offers, discounts, and upcoming collections.
Can I have my order gift-wrapped?
Following payment, send a message via the contact page. Mention the gift-wrapping option and include a personal message for a special touch.
Are the colors and sizes accurate?
We strive to display our products as accurately as possible. However, due to screen settings, slight color variations may occur.
How do I care for my clothing?
Each Lavu Official product comes with specific care instructions. Check the product label or description to keep your clothing in top condition.
What should I do if I don’t receive my package?
If your package doesn’t arrive within the expected timeframe, contact us immediately via our Contact Page. We’ll investigate and ensure your order reaches you.
Can I contact Lavu Official for further questions?
Of course! If you have additional questions, feel free to reach out via our Contact Page. Our team is happy to assist you.
